Is your commerce strategy ready for a world run by AI agents? We have discussed the shift from “e-commerce” to Agentic Commerce in my earlier posts. The move from clicking buttons to agents negotiating, purchasing, and managing experiences on our behalf. Here is a fact: Most organizations are excited about the tech, but I see…
Imagine agentic AI—systems that make decisions, coordinate replenishment, optimize promotions, and personalize shopper journeys across channels, all without waiting for human intervention. Very few retailers and CPG leaders are on the right path to reshaping how they drive growth and efficiency using agentic AI. Excited to share a must-read Harvard Business Review (HBR) article, sponsored…
A Strategic Perspective on the Implications of AI-Powered Browsers “AI-Augmented”, “AI-Powered”, and “AI-First” browsers are more than just a technology trend—they represent a new digital operating system for businesses and consumers. Browsers like Arc, Zen, and others will fundamentally reshape how consumers discover, engage with, and stay loyal to brands. This transformation will be most…
We are one quarter into 2023 and it is time to do a reality check. Meaning, where are we with the predictions we have heard from various analysts. Here we are going to keep the focus just on data and technology to keep it crisp.#cpg #data #technology #trends2023 #realitycheck
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